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Bmwproactivecare

BMW Proactive Care

Customer service that's always on.

Intelligent, connected care designed to keep your BMW performing at its best — backed by the warm hospitality of BMW of Meridian.

Man holds smartphone with screen visible while sitting in driver

Your BMW's digital concierge.

Already at work in your BMW, internal sensors continuously monitor your vehicle while cutting-edge technology delivers a seamless, fully connected service experience.

Proactive Care helps identify maintenance needs early — using innovations like AI-powered Digital Tire Diagnosis — while keeping you connected through the My BMW App for updates, scheduling, and personalized service insights.

Managing your BMW has never been easier or more convenient.

Schedule Service

Service Hours

Visit our certified service team at BMW of Meridian.

SundayClosed
Monday7:30am – 5:30pm
Tuesday7:30am – 5:30pm
Wednesday7:30am – 5:30pm
Thursday7:30am – 5:30pm
Friday7:30am – 5:30pm
SaturdayClosed

Your benefits at a glance.

Everything that comes standard with BMW Proactive Care — designed to keep you and your BMW moving with confidence.

Proactive Contact

Timely alerts when your BMW needs attention.

Quality & Expertise

BMW-trained technicians who know your vehicle.

Original BMW Parts

Engineered specifically for your BMW.

Comprehensive Service

Full-service offerings under one roof.

Roadside Assistance

Help when and where you need it most.

Our service pledge to you.

As your local BMW Service Center, we deliver timely alerts and transparent communication with expert support tailored to your needs. With BMW Trained Technicians using Original BMW Parts, we're committed to helping keep your vehicle performing at its best.

Person on a lawn looking at a smartphone.

Proactive Contact

We reach out with timely alerts and personalized support to help ensure your BMW stays in peak condition.

Woman in driver

Convenient Journey

Experience seamless service with flexible appointments and effortless communication, designed to fit your schedule and lifestyle.

BMW Driver

Excellent Execution

Our expert technicians deliver top-quality repairs and maintenance, backed by precision and care to keep your driving experience flawless.

What you need for Proactive Care.

Getting set up is simple. Make sure the following are in place so your BMW can communicate seamlessly with our team:

  • An active BMW ConnectedDrive account for your BMW.
  • A vehicle assigned to your BMW ID, either in the My BMW App or on the My BMW portal.
  • Personal data registered under your BMW ID — current phone number, email, and preferred BMW Center.
  • Consent to the Privacy Policy in the vehicle and to communications from BMW.
  • Push notifications enabled in the My BMW App for even easier contact.

BMW Proactive Care is available for BMW models equipped with BMW Operating System 7 (from version 07/2019) or later.

BMW Proactive Care

Download the My BMW App today.

Connect your BMW to your world. Get instant access to service scheduling, vehicle status, remote features, and personalized insights — all in one place.

Ready to experience effortless BMW ownership?

Schedule your next service visit at BMW of Meridian — where southern hospitality meets BMW-level expertise.